[name removed] sales team was fantastic, answering questions, guiding us through each step and keeping in touch throughout each phase. [name removed]-[name removed] was definitely the right lender, as everything was so easy from the first step to final closing. [name removed] Design Center experience was perhaps the most difficult, as the time allotted and lack of previewing in person left us feeling unsettled about our choices. We made a call and were able to schedule a follow-up (which is not the norm) and it was very helpful. [name removed] closing was on track with initial projections, in spite of COVID slowing many other businesses. Maracay was always on the job site at our drive-by visits. We had access to our home during the entire construction process and any questions or concerns were always handled efficiently by our sales team member. After closing, the project manager has been coordinating completion of the punch list, as is typical of any home construction. It’s not our first home build, so we were pleased to find the process with Maracay to be as personal as our custom build in the past. [name removed] neighborhood is quiet, and we’ve found everyone to be very friendly and sociable. It’s got a great feel and we look forward to settling in and enjoying the walkable neighborhood and amenities of [name removed] at [name removed].
✔ Verified Homeowner
November 09, 2020